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2014年9月27日 星期六

Turning Car Stereo Down

                                  
Dear Mr. Wong,

I am May, living next door to you and writing in regard to your car stereo every night.

It was quiet in our neighbourhood in the past. However, my baby girl has recently been awakened at night by your car stereo turned loudly every night. She did not sleep well but crying. This also woke me up and I needed to give my baby girl a hug for calming her down. She stopped crying once your loud speaker was switched off.

Not only my baby girl was annoyed by this noise but also my family. Worse still, I received a call from my kid's class teacher at noon. She complained my son recently did not pay attention and sometimes fell asleep in the class. I think he did as a result of getting a poor sleep at night. 
 
 
Your car stereo caused my family and me inconvenience. I hope this problem can be solved as soon as possible.
I would appreciate it if you could turn your loud speaker down whenever you use it. Thank you for your attention.
 
Best regards,
May

2014年9月20日 星期六

Defective Music CDs

Dear Mr. Hui,

                                        Defective Music CDs

 


I am writing in regard to your letter of defective music CDs (order number 4223-GH-984) sent to your company on 23 September, 2013. Thank you for bringing this matter to my attention. I am sorry to hear about the problems you have experienced and wold like to apologise for any inconvenience caused.

 
After checking the matter with our production manager, I find that there was a process error in producing the music CDs.

 
Building up an excellent business relationshp with your company, we would be happy to make a refund and compensation for the damage caused to you.

 
I would like to make an appoinment for discussing the details of compensation. Would you please let me know what date is suitable for your schedule?
 
Once again, please accept my apologies for our defective music CDs. I assure you of more quality guranteed goods we supply in the futrue and look forward to serving you in coming years.

 
Yours faithfully
Alice Wong

 
Alice Wong
Marketing Manger

2014年9月6日 星期六

Asking for Advice on Visiting London



Dear Sir/Madam,
Asking for Advice on Visiting London

I am writing to ask for giving me some advice about visiting London. Would you please kindly advise and recommend about acommodation, sight-seeing and transport failities there.

I am coming to Britain to study at a university in Scotland next month. On the way I have a two-day stopover in London and would like to spend this time on sight-seeing. Grabbing this golden chance to know more culture and customs of England, I believe that it can widen my sight duing a short-journey there. However, as a student I have a limited budget on spending, sight-seeing and staying at a hotel.

I would appreciate it if you could give me some suggestions of what way is available but spending less money on visiting such a nice place and provide a guide-book for travelling the capital of England.

Yours faithfully,

Cherrie Lo
Cherrie Lo

Be Late for Returning Books


Dear Mr. Chan,
 

Be Late for Returning Books


I am writing to make an apology for returning books late.

Today is a due day for returning the books, so that I went to the school library for returning them. On the way school, I suddenly received a call from my mother telling me a bad news that my grandmother had been taken seriously ill and was sent to a hospital. She also asked me to immediately go to the hospital. Luckily, my grandmother felt well after some treatment. When leaving the hospital, I hurried up for returning the books but the library had been closed before I reached there. Besides, there will be Chinese New Year holiday tomorrow; I will not go to school until two weeks later.

 
Would you please kindly advise What I should do? I would appreciate it if you could suggest me how to do.

Yours sincerely,

Kitty Wong
Kitty Wong